Frequently Asked Questions
Frequently Asked Questions

 

Question:
What are your prices?
Answer:
The following services are $40 per hour with a two hour minimum:

  • Hardware installation
  • Software installation
  • Hardware upgrades
  • MP3, Printer, etc installation and training
  • Computer performance tune-up
  • Computer Troubleshooting

The following services are $50 per hour with a two hour minimum:

  • Operating system reinstall (Win 98- Win Vista)
  • Network Installation (Wireless, troubleshooting, connecting devices)

Business Customers: $50/hr with a two hour minimum

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Question:
Do I have to bring my computer to you?

Answer:
No! We will come to your home or business provided you live in the following areas:

  • Newark, DE
  • Bear, DE
  • Wilmington, DE
  • Brookside, DE
  • Hockessin, DE
  • Pike Creek, DE
  • Stanton, DE
  • Georgetown, DE
  • Middletown, DE

Most people do not want to deal with the hassle of unhooking their computer and bringing it to a computer shop; at RiDE Group, we come right to your door!

* While we expand, this list will get larger

Question:
What are your hours?

Answer:
M-F 10am-8pm.

Question:
How long does it usually take to fix my computer?

Answer:
Provided you have broadband Internet access, most issues are resolved within two hours. If more time is needed, we will take your computer to our office and return it back within 24-48hrs--all included in your service call.

Question:
Do you offer web design/development or hosting?

Answer:
Yes, please check out our sister company: www.NutsAndBoltsDesign.com

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